We will always try to resolve any problem you may have with your order, but as a general rule, we will not be held to deadlines as a condition of the sale, and personalized items ordered via this website cannot be returned for refund or replacement (although we may offer to make replacements under certain circumstances) and we are not obliged to accept cancellations once your order has been sent for digitizing. In circumstances where we have started initial work on your design, but have not delivered yet, we may (at our discretion) accept a cancellation & issue a partial refund (order total minus the production setup fee). By placing an order for custom patches/personalized items via this website (www.patchdepot.co.uk) or its staff or partner factories, by telephone, email or directly, you are deemed to have agreed to these terms in addition to the general website terms & conditions. Patchdepot Ltd and/or its representative partner companies reserve the right to cancel an order & issue a refund if we believe the customers project cannot be made to the customers satisfaction, or may incur a loss for Patchdepot Ltd, or for any other reason is not a viable project for us to undertake.
PatchDepot.co.uk takes every care and precaution to ensure that information published on the website is accurate when posted and regularly updated. However we cannot guarantee its accuracy and we may change the information at any time without notice.
THE SITE AND ANY INFORMATION CONTAINED WITHIN ARE PROVIDED ON AN “AS IS” BASIS. PatchDepot.co.uk MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION: THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; THAT THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED; ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF PatchDepot.co.uk. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, PatchDepot.co.uk AND ITS SHAREHOLDERS & REPRESENTATIVE COMPANIES, DISCLAIMS ANY AND ALL SUCH WARRANTIES.