Delivery

sb-top

The following Shipping/Delivery/Postal Rates will apply for orders under £20 in total.

UK Delivery:
United Kingdom: FLAT RATE SHIPPING – £1.99 per order.

EU & Worldwide Delivery:

Please see the shipping table below.
European Union: FLAT RATE SHIPPING – £2.99 per order.
Worldwide: FLAT RATE SHIPPING – £3.50 per order.

UK Customer’s using the ‘Guest Checkout’ facility may not see the postage rates added to their total until after they fill out delivery info (your name & address) and click the confirm button.

Delivery Times:
United Kingdom: 2 – 5 Days.
European Union: 3 – 7 Days.
Worldwide: 7 – 10 Days.

Delivery times shown are the normal time you can expect to wait for your order unless otherwise specified, additional time may be required to process larger orders.

All items are normally sent the next working day via Royal Mail, please allow 2 – 5 days for UK/EIRE delivery and up to 7 days for delivery to other EU countries, and 7 to 10 days to the rest of the world. There may be customs delays in addition to normal delivery times to some countries outside the European Union.

ELECTRONIC PAYMENT OPTIONS

We currently use 2Checkout & Paypal, the world leader in online payment solutions with over 200 million account holders worldwide. It is a fast, easy-to-use payment solution, using state-of-the-art encryption methods, so your data is not available to anyone . PayPal’s service builds on the existing financial infrastructure of bank accounts and credit cards and utilises the world’s most advanced proprietary fraud prevention systems to create a safe, global, payment solution. You do not have to sign up with 2Checkout or Paypal to use their services. This website has a very simple checkout process with 2Checkout & Paypal providing the secure checkouts, PatchDepot.co.uk and its staff do not have access to credit/debit card information at any time before, during, or after the checkout process. The secure checkout provided by
our payment processors are pci (payment card industry) compliant.

SSL ENCRYPTION

We use 128 Bit SSL Encryption for user registration and for the shopping cart handover to our payment providers.  The site URL will change from HTTP to HTTPS during this process.

 

Returns Policy:

In the event that you are not happy with your purchase, please email us using the message facility on the contact page. Returned items (unused) should be sent to the return address on the package.