Delivery times for custom patch orders will be stated at the time you place your order.
Delivery times for made to order items varies from 5 to 21 days depending on delivery options chosen.
The following Shipping/Delivery/Postal Rates will apply for shop orders (in-stock items only) under £20 in total.
United Kingdom: FLAT RATE SHIPPING – £1.50 per order.
EU & Worldwide Delivery:
Please see the shipping table below.
European Union: FLAT RATE SHIPPING – £2.99 per order.
Worldwide: FLAT RATE SHIPPING – £3.50 per order.
Delivery Times for in stock orders:
United Kingdom: 2 – 5 Days.
European Union: 3 – 7 Days.
Worldwide: 7 – 10 Days.
Delivery times shown are the normal time you can expect to wait for your order unless otherwise specified, additional time may be required to process larger orders.
All items are normally sent the next working day via Royal Mail, please allow 2 – 5 days for UK/EIRE delivery and up to 7 days for delivery to other EU countries, and 7 to 10 days to the rest of the world. There may be customs delays in addition to normal delivery times to some countries outside the European Union.
In the event that you are not happy with your purchase, please email us using the message facility on the contact page. Returned items (unused) should be sent to the return address on the package.
Iron on patch fixing instructions: Iron on instructions are also supplied with every order, but is only to be used as a guide which may not be relevant to every situation, so it is by no means a substitute for common sense.
To activate the heat seal on your patch, follow these simple directions.
1. Use the ‘highest’ setting on your domestic iron.
2. Pre-heat fabric where the patch is to be placed for 10-20 seconds.
3. Place heat seal side of patch on the garment and cover with a fine damp cloth to prevent staining or damage from the iron.
4. Iron the front side of patch for 20-25 seconds, then turn garment inside out and iron the reverse side of patch for another 20-25 seconds.
6. If edges lift or turn up, repeat the process.
7. Many customers choose to sew down the edges for extra durability, although that should not be required if applied correctly.